All Orders/Items shall be dispatch usually within 1-2 business days of placing the order. The customer shall be duly informed in case of any delay caused or in case of any exceptions.
The timely delivery of the Order requires the purchaser to provide the complete details of the shipping address including flat number, building number, street name, locality and nearest landmark. Purchasers are to ensure that the correct PIN Code and contact numbers are provided.
Once the Order is shipped, the name of the Courier Company and the Air Way Bill number (AWB No) will be provided to the Purchaser. The Purchaser may be able to track his/her shipment using this number.
The courier companies may return the Products/Orders to us in case the same fail to deliver the Order/Products to the Purchaser after multiple attempts. Once the returned products/orders are received, the order is deemed to be cancelled and the refund process is commenced as per our Refund Policy.
In case the purchaser prefers to receive the product even after return; the same will have to place the order again.
Almost all pin codes are classified as standard. For these Standard Pin codes, free shipping is provided for Orders of Rs. 500 and more. In case the Purchase Order Value is less than Rs. 500 then shipping charges of Rs. 50 would be applicable on All Prepaid Orders
For a small selection of remote Pin codes other than the standard Pin codes, a flat shipping charge of Rs.150 irrespective of order value would be applicable.
Pin code of the delivery address may be determined as standard or remote by confirming the same below:
COD facility is provided to selected locations in the country. A flat COD charge of Rs 50 would be applicable for all Orders on COD.
The prices and charges mentioned on the Mintree.US website at the time of placing the order are final and you don’t have to pay any other taxes or surcharges to courier companies than what is advised to you at the time of placing the order.